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Warranty and Support | Motoco RV Townsville
07 4444 4331

Warranty and Support

For peace of mind, Avida offers a generous factory warranty, emergency roadside assistance policy and an extensive service and repair network.

Warranty

Avida offers a factory warranty of three years or 200,000 kilometres on the chassis, plus a five year structural guarantee on its motorhomes.  Ask your Motoco RV Sales Representative for more information and full terms and conditions.

Roadside Assistance

Avida offers a free two year emergency roadside assist policy called Advantage Help, with each new motorhome purchased.

Avida RV Help is a 24 hour, seven day a week roadside assistance program intended at addressing your needs in the unlikely event of your RV breaking down or experiencing a technical problem.  Advantage Help is included free with all new Avida RV’s purchased for the first two years in Australia and New Zealand.

Join the Avida RV Club and automatically be upgraded to Prestige Help.  Avida RV Help aims to solve problems quickly and efficiently with minimum inconvenience – and get you back on the road at the earliest opportunity.

To find out more or to join download the RV Roadside Assistance Brochure or call 1800 CLUB RV (1800 258 278).

Require Emergency Assistance?

Those who have joined Avida RV Help and require emergency roadside assistance should call 1800 RV HELP (1800 784 357) and quote your registration number.

Service and Repair Network

Avida has the largest motorhome Service Centre Network in Australia, so you can be confident of finding an authorised representative should you require repairs or service during your travels.  Motoco RV Townsville is a part of this Service Centre Network with a dedicated onsite workshop.

Delivery of your Avida Motorhome

When you purchase your Avida Motorhome from Motoco RV Townsville, you can be assured of ongoing support and communication during and after the sale of your motorhome.  Customers receive a comprehensive delivery of the motorhome to ensure you are confident with operating all features and functions.  Your Motoco RV sales representative is available to answer any queries after delivery, and assist in the unlikely event that a warranty issue should arise.

Avida Motorhomes

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